Business Communication Skills

£30.00

SKU: BFBSCS Categories: , , Tags: , , , ,

Description

STUDY IN YOUR OWN TIME with the comprehensive Business Communication Skills Online Course

BUSINESS COMMUNICATION SKILLS – 2 CPD Hours

We communicate with people for the better part of everyday and should have mastered it by now. Yet, everyday miscommunications occur between people. This comprehensive online course will help delegates understand the different methods of communication and how to make the most of them.

Course Content:

What is communication?
Understanding communication barriers
Para-verbal communication skills
Non-verbal communication skills
Speaking like a star
Listening skills
Asking good questions
Appreciative enquiry
Mastering the art of conversation

Who will this package benefit?

Anyone who wants to learn to importance of effectively communicating with their peers and superiors, trainee accountants and administrators that have recently joined the workplace as well as organisations and individuals who want to improve customer service and build long term customer relationships.

Business professionals that require the skills to make successful presentations will also benefit from this self-study package as well as practitioners who may benefit from learning shortcuts that will enable them to use Microsoft Excel and Word more effectively and efficiently.

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Our 14-day policy

While our 14-day refund policy is to allow customers to learn risk free, we must also protect our vendors from fraud and provide them a reasonable payment schedule. Payments are sent to vendor after 30 days, so we will not process refund requests received after 14 days of purchase.

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We reserve the right, in our sole discretion, to limit or deny refund requests in cases where we believe there is refund abuse, including but not limited to the following:

  • A significant portion of the course has been consumed or downloaded by a customer before the refund was requested.
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  • Excessive refunds have been requested by a customer.
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These refund restrictions will be enforced to the extent permitted by applicable law. 

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