Business Courses

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10 Soft Skills That You Need

Soft skills are the personal attributes that allow you to interact with other people. A combination of people skills, social skills, communication skills, character and personality traits, attitudes and social intelligence.

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EC113529
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Accounting Skills for New Supervisors

You may think that accounting is not in your job description, even getting nervous when someone mentions a few buzzwords: depreciation, budgets, cash flow? They all seem very technical, and most importantly, like something you wouldn?t want to get involved in without this specialist knowledge.

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EC113235
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Achieving Sales on the Telephone

This fantastic value online short course has been expertly put together to aid professionals in the often challenging and competitive world of telesales. Whether you?re keen to embark on a career in telesales or are already a telesales professional who wants to boost your success rate, this course will unlock strategies to get you ahead of the competition and advance your career.

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EC112867
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Active Listening

Exactly as the name suggests, active listening is being able to fully concentrate on what is being said or explained, rather than just passively paying attention to the subject. Active listening allows you to feel empathy, or sympathy when understanding a person or hearing a story from them.

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EC113236
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Active Listening (Arabic)

Active Listening is the ability to concentrate on what is being said or explained, instead of getting distracted or listening passively with minimal attention being paid to the subject or the person you?re conversing with.

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EC113325
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Administration Course

There will always be positions available in business administration for the right candidate. You can ensure that that candidate is you by investing in this Administration Diploma to put you ahead of the competition.

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EC112909
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Administrative Office Procedures

Administrative office procedures are essential to the success of any business. An office needs to be like a well-run ship, or a well-oiled machine to maintain a victorious environment. This will help you to avoid miscommunication and eliminate common errors which get in the way of any productive workplace.

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EC113521
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Administrative Support

No office can function without the help of Administrative Assistants; they are the oil which helps the machine run as efficiently as possible. They work quietly in the background, like the brain does in the body, ensuring that a business runs smoothly, helping their employers to achieve any goals that are set.

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EC113522
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Advanced Business Writing

If you already have good writing skills, then this course is for you. If you know when to use a semi-colon or colon in the place of a comma or full stop, or know your opinion on the use of the Oxford comma we highly recommend this course to boost your writing skills and business writing to the next level.

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EC113239
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Advanced Project Management

Project Management is more than managing budgets and delivering quality products, those two things are an end goal. A well-managed budget and a quality product make the project a success, but a lot of hard work goes on behind that in the ?managing? aspect.

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EC113237
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Advanced Skills for the Practical Trainer

Putting on the perfect training session, whether that be as part of an in-house or outsourced team, requires a lot of preparation and attention to detail. The trainer will not only need to make sure that all areas of the syllabus are covered, they will also need to make the program exciting: no-one wants their eulogy to include ?death by PowerPoint?.

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EC113238
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American Sign Language ? Level 1

This course will also give you an insight into the importance of knowing how to communicate in ASL for your profession. For example, if you work in the hospitality and retail sectors you will come across people who have impaired hearing that you will need to communicate with who utilise ASL?s combination of organised hand gestures, movements and facial expressions to create a visual language.

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EC113241
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